Delivery and packaging.
United Kingdom, and Surrounding Islands
We aim to dispatch from site with in 2 days and you should expect to receive the item between 2-4 days. Postage is based on weight and will be with the following couriers.
- Evri Mainland UK 2-4 Days - £3.99
- Royal Mail 1st Class - £2.75
Postage for Areas of Scotland
- Evri Highlands Scotland 2-4 Days - £8.40
Please note: as a temporary measure, we have suspended shipping items out to any EU Countries including Ireland due to new regulations regarding GPSR Rules.
Returns information
Returns are no quibble which means we do offer a 14 day returns policy also known as Cooling off period.
Item must be unused and packaged in either original or suitable packaging to prevent damage, any damage will incur a deduction.
Buyer pays for the return cost.
Every item has a 1 year back to base warranty.
If an item becomes faulty then you will get a full refund plus postage cost which will be standard delivery; any other service will incur a charge.
All parts have serial numbers or other part numbers logged which upon inspection the item is not the one which was sent to you, i.e swap the parts then your refund becomes invalid.
To start the returns process , send a message with the item number and the reason for the return and if there is any damage include photos if possible and we will send you either a printable label by email or you may post it yourself.